The Consumer Act provides the right to our customers to cancel an order for goods purchased through www.menakabooks.com within 7 days from the receipt of goods.
For outright cancellations by you:
If you cancel your order before your product has shipped, we will refund the entire amount.
If the cancellation is after your product has shipped, you can do one of the following:
1. If your product has shipped but has not yet been delivered, contact customer support and inform them of the same.
2. If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product. Please refer to the Return Policy for details.
Customer has to bear the cost of returning the goods to us.
Please return the items to:
2117, Vijayanagar Colony,
Pune - 411030.
For any details/doubts please call us on +91-20-2433 6960 or +91 9823 69 69 60 during office hours.